1) What sales format fits my estate: in-home, online auction, buy-out, or a mix?
A quality firm will explain why a certain method fits your timeline and item mix. Online auctions can be especially strong for collectible categories because the bidder pool is wider than walk-in traffic—while an in-home private sale can be ideal for full-house furnishings and local buyers.
2) How do you decide which items go online versus stay local?
Ask for a simple sorting plan: “high-demand shippable items” (coins, jewelry, some collectibles) vs. “local pickup” items (large furniture, appliances). Strong operators will have clear lotting rules so the auction stays easy to browse and easy to pick up. (Cataloging quality and lot organization are major drivers of bidder confidence.) (auction-rabbit.com)
3) What’s your photography and cataloging standard?
Buyers pay more when they trust what they’re seeing. Look for consistent lighting, multiple angles, condition notes, measurements when relevant, and a matching system so photos and lot numbers don’t drift. Many modern auction workflows treat cataloging like “evidence work,” with a second-pass cross-check before posting. (biddingisopen.com)
4) How do you prevent bidding fraud and buyer headaches?
Ask about bidder verification, deposits, pickup ID checks, and how disputes are handled. Some auction operators use verification steps and structured settlement processes as standard practice. (auction-rabbit.com)
5) How do you handle specialty liquidation (firearms, precious metals, vehicles)?
Specialty items can create the biggest value swings—and the biggest compliance risks.
Firearms (Tennessee):
Estate situations can involve additional best practices around transfers and background checks, especially when sales are facilitated through licensed dealers and state systems. Tennessee Bureau of Investigation guidance for auctions discusses scenarios involving executors and the use of an FFL to manage transfers properly. (
tn.gov)
Precious metals (tax reporting context):
Reporting rules can be nuanced. The IRS has issued specific guidance and corrections related to Form 1099-B reporting examples for precious metals, which is a good reminder to work with professionals who track transactions cleanly and can coordinate with your tax advisor. (
irs.gov)
6) What are your fees, and what do they cover?
Request a plain-English fee outline: commission, platform fees, credit card processing, hauling/cleanout, specialty handling, and any minimums. Transparent firms can explain exactly what you get for the fee (staging labor, advertising, staffing, security measures, settlement timeline).
7) How is money handled and when do I get paid?
Ask about settlement timing, what documents you’ll receive (final lot list, gross sales, fees, net proceeds), and how missing-item claims are handled. A professional settlement packet matters for both family clarity and tax-time organization.
8) Who is in my home, and how do you protect privacy?
A reputable team will explain their staffing plan, security approach, and how they manage access to personal areas (medicine cabinets, paperwork, family photos). Privacy is a quality marker—especially when the estate is high-profile or the neighborhood is tightly connected.
9) What happens to what doesn’t sell?
You want options, not surprises: re-listing, after-sale offers, donations, buy-out of remnants, or coordinated cleanout. Ask for this plan in writing.