1) What selling format do you recommend—and why?
Listen for a tailored plan (not a one-size-fits-all pitch).
2) How do you handle pricing and research?
Ask if they use comparable sales data, specialist input, and on-site evaluation for unusual items.
3) How will you advertise locally and online?
A strong plan typically includes local buyer outreach plus online exposure where it makes sense.
4) What’s included: staging, staffing, payment processing, and security?
In Germantown neighborhoods, professional traffic flow and secure checkout matter.
5) How do you manage “special categories” (cars, coins, firearms, precious metals)?
You want documented procedures, not vague reassurance.
6) What happens after the sale?
Confirm post-sale cleanout options, donation coordination, and final property readiness.
7) How and when will we be paid?
Clear settlement timelines and itemized reporting reduce confusion for heirs.