1) Start with goals: maximum return, speed, or simplicity
If the home must list quickly, a buy-out or fast hybrid may be best. If you can allow a little time, sorting the estate into “auction-worthy” and “best sold locally” often improves totals.
2) Ask how they price and who sets reserves (if any)
Strong teams can explain their pricing philosophy in plain language. For online auctions, confirm whether there are reserves, starting bids, buyer premiums, and how those choices affect bidding behavior.
3) Confirm item security and documentation
For jewelry, coins, precious metals, and firearms, ask where items are stored, who has access, and what inventory documentation you’ll receive. Clear chain-of-custody practices reduce stress and prevent misunderstandings.
4) Review fees in a way that matches your situation
Don’t compare commission rates alone. Compare the complete plan: photography, advertising reach, staffing, checkout systems, pickup logistics, and cleanout coordination. A “lower fee” can cost more if execution is weak.
5) Get clarity on timelines and communication
Ask for a realistic schedule: walk-through, staging/catologing, sale dates, pickup windows, cleanout, and expected payout timing. Also confirm your single point of contact and how often you’ll receive updates.
6) Make sure partial estates are handled correctly
Downsizing and retirement moves are common around Collierville. If you’re selling only part of a home’s contents, ask how items are tracked so family keepsakes and “not for sale” belongings are protected and clearly marked. (If partial estate sales are relevant, it’s worth discussing them early rather than mid-staging.)